Troubleshooting
In order to support the service personnel in troubleshooting, the views Status and Reference Junction are available for the TempScan20 in the PowerView3. These views can be accessed as follows in the PowerView3:
Start Menu -> TempScan20 -> Preferences -> Internal Status
With enabled access control in the PowerView3, you need at least the rights for the access level Service for this.
The
and
buttons allow you to switch between the views.
The views are described as follows.
Status

The following information is provided:
- Error React Delay [ms]
Time span after which the TempScan temperature module sends an error message if a warning or shutdown threshold is not met. - Power Supply Measured [V]
The internal supply voltage varies depending on the external supply voltage of the PowerView3. - ADC Filter Frequency [Hz]
Information on the filter frequency of the inputs of the TempScan temperature module.
- Start in Operational Mode
This entry must show the value 0 so that the TempScan temperature module does not start in operational mode and can be configured at any time via the PowerView3. If any other value occurs, contact MOTORTECH service.
Reference Junction

The following information is provided:
- Input Field Value [°C]
In order to determine a temperature with thermocouples, you need a reference junction temperature. This entry provides information on the current temperature measured by the reference junction.
- Auto Correct on [bits]
The hexadecimal number 3FF indicates that the reference junction temperature is used to determine the temperature with the thermocouples. If any other value occurs, contact MOTORTECH service.