Fault |
Possible cause |
Possible solution |
---|---|---|
In the context menu Add Device of the PowerView3, the following symbol appears next to TempScan20: |
The device type TempScan20 is not activated in the PowerView3. |
Activate the device type TempScan20 in the PowerView3 (see PowerView3 operating manual). |
The TempScan20 button in the start menu of the PowerView3 has a purple frame and when you tap the button, the following message appears: "Device type not activated." |
The device type TempScan20 is not activated in the PowerView3. |
Activate the device type TempScan20 in the PowerView3 (see PowerView3 operating manual). |
When you tap TempScan20 in the PowerView3 Start Menu, you get the error message "Vendor ID or product code not valid." |
The wiring of the CAN bus is defective. |
Check the CAN bus wiring. |
The bit rate of the TempScan20 does not correspond to the bit rate of the PowerView3. |
Change the bit rate of the TempScan20 (see section Changing Node ID and Bit Rate). |
|
The TempScan20 has been assigned with the wrong node ID in the PowerView3 device configuration. |
Set the correct node ID for your TempScan20 in the PowerView3 (see PowerView3 operating manual). |
|
Measured values are incorrect. |
Wrong thermocouple type settings |
Set the correct thermocouple type via the PowerView3 (see section Configuring Channels). |
The thermocouple is faulty. |
Replace the thermocouple (see section Connecting Thermocouples). |
|
The thermocouple is not connected properly. |
Connect the thermocouple correctly (see section Connecting Thermocouples). |
|
A thermocouple does not display any measured values. |
The relevant channel is not activated. |
Activate the corresponding channels via the PowerView3 (see section Configuring Channels). |
The thermocouple is faulty. |
Replace the thermocouple (see section Connecting Thermocouples). |
|
The thermocouple is not connected properly. |
Connect the thermocouple correctly (see section Connecting Thermocouples). |
|
A threshold value cannot be set to the desired temperature. |
Threshold values are too close to each other. |
Threshold values must differ by a minimum of 10 °C (18 °F). |