Possible Faults

Fault

Possible cause

Solution

6_4_3_Status_gelb_tabelle

The connection status symbol in the menu bar is yellow.

To at least one device there is no connection.

Establish the connection to the relevant devices.

The node ID of at least one added device is incorrect.

Set the correct node ID for the relevant devices.

6_4_4_Status_rot_tabelle

The connection status symbol in the menu bar is red.

No other device is connected.

Check the CAN bus wiring.

The display does not register touches at the desired position.

The display is dirty.

Clean the display (see section Cleaning the Touchscreen).

The displays on the screen are difficult to recognize.

The lighting conditions are unfavorable.

Adjust the display to the lighting conditions using the Day Mode/Night Mode button in the Start Menu).

The system time is repeatedly incorrect.

The internal battery is dead.

Have the battery changed (see section Battery Change).

An added device is indicating erroneous operating data.

Node IDs in the CAN bus are incorrectly assigned.

Check the set node IDs of all devices connected to the CAN bus.

The device is incorrectly wired.

Check the wiring of the device.

Signals do not arrive at an added I/O module (BPlus, CiA401/404) or are not received by the EasyNOₓ.

The input or output is not linked to a function in the EasyNOₓ.

Link the respective input or output to the desired function (see section Preferences).

The input or output is linked to the wrong function in the EasyNOₓ.

Link the respective input or output to the correct function (see section Preferences).

The wiring is faulty.

Check the wiring, including the CAN bus wiring. For outputs, also use the test function of the EasyNOₓ (see section Testing of Outputs).

Data is not getting updated.

The wiring of the CAN bus is defective.

Check the CAN bus wiring and correct any defects found.

The device is not sending any data (for example if it is defective).

Check the device and fix the problems.

0327_Aktivierungscode_vorhanden

The device cannot be added, although the above symbol appears next to the device in the Add Device dialog.

The number of available activations for this device has been exceeded.

In certain cases, you can activate additional devices with software dongles (see section Device Activation).

0320_devsetup_empty

The symbol appears in the Add Device dialog next to devices.

This device has not been activated.

Activate the device with a software dongle (see section Device Activation).

When tapping on a device in the Start Menu, you get the error message "No connection to this device has been established!"

The wiring of the CAN bus is defective.

Check the CAN bus wiring and correct any defects found.

The bit rate of the device does not correspond to the bit rate of the EasyNOₓ.

Set the correct bit rate for the device.

The node ID of at least one added device is incorrect.

Set the correct node ID for the relevant device.

The EasyNOₓ does not recognize an inserted USB flash drive and cannot read data from or write data to it.

The formatting of the USB flash drive is not compatible with the EasyNOₓ.

Format the USB flash drive to a compatible format (see section Interfaces).

The USB flash drive is not inserted correctly in the EasyNOₓ.

Ensure that the USB flash drive is properly inserted into the device.

The USB flash drive is defective.

Use a properly working USB flash drive.